TECHNICAL KNOWLEDGE CENTRE

LED Screen Operation and Service Level Guide

Define technical support through working hours, responsibilities, rehearsal and backup planning.

Operator scope

Monitoring the wall and actively switching presentations, videos and live sources are different scopes.

Working hours

Installation, rehearsal, event and dismantling hours should be planned separately.

Handover criteria

Physical assembly alone is not complete handover until signal and content tests are finished.

Turn the guide into a project brief.

Send the event date, venue, approximate screen dimensions and viewing distance. We will define the appropriate technical scope.

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